Assists your team leads

Alma

Practice Academy
“I train your team daily without pulling anyone off the floor.”
0%
Of salary = turnover cost · SHRM 2023
0d
Onboard cycle
0min
Daily rounds per team member
What Alma does
Six systems building a team that runs itself.
Alma doesn't replace training — she assists your team leads in making it continuous, consistent, and measurable without pulling anyone off the floor.
Daily Rounds
A 5-minute daily training module delivered to each team member's phone — protocol refreshers, soft skill scenarios, and compliance updates without scheduled training time.
Skill Gap Analysis
Identifies which team members are underperforming in specific skill areas — patient communication, clinical protocols, financial conversations — and targets training accordingly.
Onboarding
30-day structured onboarding program for new hires — role-specific training tracks, progress checkpoints, and manager briefings. Get new team members productive in half the usual time.
Protocol Training
HIPAA compliance, infection control, billing protocols, and clinical procedures — all updated automatically as standards change, delivered through Daily Rounds without scheduling disruption.
Proficiency Tracking
Tracks every team member's skill progression over time — completion rates, quiz scores, and protocol adherence — giving you a real picture of team readiness before problems surface.
Team Leaderboard
Friendly performance visibility across the team — completion streaks, proficiency scores, and monthly standouts. Culture of continuous improvement without a single mandatory meeting.
How it works
Running by week one. Improving every week after.
Alma connects to your team roster and practice systems — no new LMS to maintain, no training schedules to manage.
1
Enroll your team
Add your team members, assign roles, and connect your practice systems. Alma sets up role-specific training tracks for each position automatically.
2
Rounds start daily
Each team member receives their 5-minute Daily Round every morning. Alma tracks completions, scores responses, and flags skill gaps to your team lead automatically.
3
You see the whole picture
Your Academy Hub shows team-wide proficiency, completion trends, and individual gaps — so you can have the right conversation with the right person at the right time.
Who Alma works for
Built for every layer of your team structure.
Alma assists your team leads with continuous training while giving your doctor and office manager full visibility into team readiness — without pulling anyone off the floor for a meeting.
Doctor view
Know your team's readiness before it costs you a patient.
Alma assists your team leads in running continuous training — you get the visibility without the overhead. A weekly summary shows you team-wide proficiency, protocol compliance, and who's behind before it becomes a problem.
Team proficiency score weekly — composite readiness across all roles and skill areas, updated automatically as rounds complete
Protocol compliance tracked — HIPAA, infection control, and billing protocols monitored across the whole team without manual audits
Turnover risk signals — Alma flags disengagement patterns (declining completion rates, low scores) before they become resignations
New hire readiness visible — see exactly where each new team member is in their 30-day onboarding track without asking for updates
Office Manager view
Training that runs without you running it.
Alma assists your office manager by handling the daily training cycle automatically — you set the tracks, Alma delivers, tracks, and escalates. You manage exceptions, not the entire program.
Completion reports delivered automatically — who finished their rounds, who skipped, and who's falling behind — without chasing anyone down
Skill gap alerts by team member — Alma flags which individuals need targeted attention so you have the conversation with evidence, not intuition
New hire onboarding tracked automatically — 30-day milestone progress visible without scheduling check-ins at each stage
Protocol updates pushed automatically — when compliance requirements change, Alma updates the relevant rounds without you rebuilding the curriculum
Team member view
Five minutes a day. Real skill progression over time.
Each team member receives a short, relevant Daily Round on their phone — no classroom, no scheduled sessions, no disruption to patient care. Alma makes continuous improvement feel like part of the routine, not a burden on top of it.
5-minute daily rounds on mobile — quick, role-specific training that fits between patients without requiring time off the floor
Progress visible over time — team members can see their own skill trajectory and proficiency scores, not just completion checkboxes
Leaderboard for friendly competition — completion streaks and monthly standouts create positive momentum without pressure from management
Role-specific content, always relevant — front desk gets different rounds than hygienists or assistants. No irrelevant training to sit through
The Alma Hub
Your practice academy command center.
Team-wide proficiency, daily round completions, and onboarding progress in one view. See where your team stands before issues surface.
Zone 1 — Header
Alma
Practice Academy
Zone 2 — Alert
2 team members have missed 3+ consecutive rounds. Engagement check recommended before the pattern deepens.
Zone 3 — KPIs
Team proficiency
84%
+6% this month
Round completion
91%
7-day avg
Active onboarding
2
Day 12 & Day 24
Protocol compliance
97%
HIPAA + IC
Zone 4 — Charts
Team proficiency — 6 months
Completion by role
Zone 5 — Table
Team MemberRoleProficiencyStreak
Jessica T.Hygienist94%18d
Marcus L.Front Desk88%12d
Amy R.Assistant91%22d
David K.Front Desk71%3d
Rachel M.OnboardingDay 12New
Pricing
Alma is available in Ignite and Blaze.
Alma assists your team leads across both tiers — paired with all three other agents in Ignite, or as the anchor of the full Blaze platform.
Ignite
$3,500 /mo
Miles + Giselle + Devon + Alma activation at Month 2. Full platform across all four pillars.
Includes
  • Everything in Spark
  • Alma — Daily Rounds
  • Skill gap analysis
  • 30-day onboarding track
  • Proficiency tracking
Blaze
$5,500 /mo
All four agents at full capacity — Alma plus Giselle, Miles, and Devon running together from day one.
Includes
  • Everything in Ignite
  • Alma — full Academy suite
  • Protocol training library
  • Team leaderboard
  • Priority onboarding support

Find out where your team's skill gaps are costing you.

The Practice Scan takes 12 minutes. You'll get a team readiness benchmark, a gap analysis, and a roadmap — whether you work with us or not.

Free · 12 minutes · No sales call required