Assists your office manager

Miles

Practice Management
“I track the numbers so you can trust the decisions.”
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KPIs tracked
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Collection rate
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Daily brief delivered
What Miles does
Six systems keeping your practice on track.
Miles doesn't just report on your numbers — he watches them live, flags what matters, and delivers the one thing you need to do first every morning.
Pulse Dashboard
A live view of your 38 core KPIs across production, collections, scheduling, and patient experience — updated automatically as data changes.
Daily Pulse Brief
Every morning at 7am, Miles delivers your Pulse — yesterday's wins, what slipped, open tasks, and the one thing to do first. More useful than a weekly meeting.
Practice Health Score
A composite 0–100 score across all four pillars — benchmarked against practices your size. Updated daily as your data changes, not monthly after it's too late.
Schedule Optimization
Detects open slots, flags scheduling gaps before they go unfilled, and surfaces the highest-value procedures to prioritize each week.
AR & Collections Tracking
Watches your collection rate, AR aging buckets, and outstanding balances live — flagging risk before it compounds across the month.
Monthly Performance Report
Auto-compiled end-of-month summary across all KPIs. Present it to the doctor. Don't build it yourself.
How it works
Connected by 7am on day one.
Miles pulls from your existing practice management software — no new workflows, no manual data entry required.
1
Connect your PMS
Miles integrates with Dentrix, Eaglesoft, Open Dental, and 12 other systems in a 15-minute setup. No IT team required.
2
Miles calibrates
He establishes your baseline across all 38 KPIs, sets your targets, and benchmarks your practice against peers in your market within 48 hours.
3
Pulse starts flowing
Your first Daily Brief arrives the next morning at 7am. From that day forward, you walk into every day knowing exactly where you stand.
Who Miles works for
Every role gets the signal they need.
Miles surfaces different information to different people — your doctor gets the strategic view, your office manager gets the operational detail, your front desk gets the daily task list.
Doctor view
Know your practice's health before you walk in the door.
Miles assists your office manager and delivers a 7am brief that puts the full picture in your hands before your first patient. No spreadsheets. No end-of-month surprises. Just one clear signal every morning.
Practice Health Score daily — composite score across all four pillars, benchmarked against your peers, updated automatically
Production gaps flagged early — Miles alerts you when production is trending below target before the month closes
One priority action every morning — the Pulse Brief surfaces the single most important thing to address first
Monthly report auto-compiled — complete performance summary ready to review, no manual assembly required
Office Manager view
Your operational dashboard, always current.
Miles assists your office manager by watching the KPIs that are easy to miss until they become problems — scheduling gaps, AR aging, no-show rates, and collection rate drift. You get the detail; the doctor gets the summary.
Schedule holes detected live — open slots flagged before they go unfilled, with suggested high-value procedures to fill them
Collection rate and AR aging watched daily — not reviewed monthly after the damage is done
No-show and cancellation rates tracked — trend data so you can identify patterns and address them before they compound
Monthly report built automatically — present it to the doctor on day one of the new month, not day five
Front Desk view
Today's priorities, surfaced before the phones start ringing.
Miles assists your front desk by turning the daily schedule into a clear priority list — who needs confirming, who's at risk of no-showing, and what open slots need to be filled before the day locks in.
Today's schedule with priority flags — confirmation status, no-show risk, and open slots surfaced every morning before 8am
No-show alerts fire automatically — front desk gets the task, not a data hunt through the PMS
Confirmation statuses tracked — see who's confirmed, who hasn't responded, and who needs a call before they arrive
Open slot fill list ready — waitlist patients ranked by production value and availability for same-day or next-day fills
The Miles Hub
Your practice management command center.
38 KPIs, live scheduling data, and your Practice Health Score — all in one view. Built on the five-zone page anatomy.
Zone 1 — Header
Miles
Practice Management
Zone 2 — Alert
3 schedule gaps detected for Thursday — 2 high-value slots open. Recommended fills ready from waitlist.
Zone 3 — KPIs
Health Score
72
+4 pts this week
Production
$28K
94% of target
Collection rate
91%
+2% vs last month
No-show rate
6%
Below 8% target
Zone 4 — Charts
Production — 6 months
KPI health by pillar
Zone 5 — Table
KPICurrentTargetStatus
Collection Rate91%90%On track
No-show Rate6%<8%On track
AR > 90 days$4.2K<$5KOn track
Schedule Fill Rate87%92%Watch
Production / Day$5,600$6,000Watch
Pricing
Miles is where every practice starts.
Miles is the foundation of the NextGen platform — available in Spark and included in every tier above it.
Spark
$1,500 /mo
Miles only. The essential practice management layer — Pulse, KPI tracking, and your Health Score from day one.
Includes
  • Miles — full Pulse suite
  • 38 KPIs tracked live
  • Daily Brief at 7am
  • Practice Health Score
  • Schedule gap detection
Ignite
$3,500 /mo
Miles + Giselle. Add practice growth on top of your management foundation.
Includes
  • Everything in Spark
  • Giselle — full growth suite
  • Growth Brief weekly
  • Campaign engine
  • Patient reactivation

Know your numbers before you walk in the door.

The Practice Scan takes 12 minutes. You'll get your Health Score, a gap analysis, and a clear roadmap — whether you work with us or not.

Free · 12 minutes · No sales call required