Legal · Agreements
Service Agreement
Everything you need before you sign. Review the service agreement, feature exhibit, and terms — then reach out to get your agreement executed.
NextGen Service Agreement
The master services agreement covering subscription terms, payment, cancellation, IP, confidentiality, and liability. Executed at signing.
Exhibit A — Feature Matrix
The complete 47-feature breakdown by tier (Spark, Ignite, Blaze) and by agent pillar (Giselle, Miles, Devon, Alma). Attached to every service agreement.
Business Associate Agreement (BAA)
HIPAA-compliant BAA governing the handling of Protected Health Information. Required for all dental practice clients. Executed before service activation.
Subscription tiers — quick reference
Spark
$1,500
/ month
11 features
Miles — Pulse only
$3,000 setup fee
3-month minimum
Ignite
$3,500
/ month
25 features
Miles + Giselle
$7,500 setup fee
6-month minimum
Blaze
$5,500
/ month
47 features
All four agents
$12,000 setup fee
12-month minimum
90-day satisfaction guarantee
Not satisfied after 90 days? We refund your first month.
No questions asked. This guarantee applies to all subscription tiers and requires active participation — daily Pulse engagement, completed staff onboarding, and automations kept enabled. Full terms are specified in your Service Agreement.
Ready to move forward?
Email us to request your documents, schedule a signing call, or ask any questions before you commit. We turn agreements around within 24 hours.
Get your agreement