NextGen
PRACTICE GROWTH
Find why your
practice is
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Your AI practice team
Four agents. One operating system.
Each agent owns a critical function your practice can't afford to run manually. Select one to see what it does — and what it looks like inside your practice.
Giselle
Practice Growth
Reactivation, lead response, campaigns, Voice AI. Finds the revenue hiding in your existing patient base.
26%
Industry reactivation avg
ADAA 2023
Miles
Practice Management
38 KPIs, daily Pulse brief, AR aging, schedule health — surfaced every morning before your first patient.
91%
Top-quartile collection rate
MGMA 2023
Devon
Practice Development
Narrative chairside presentation, case tracking, unsigned plan reactivation. Closes the gap between presented and accepted.
44%
Avg case acceptance rate
ADA HPI 2022
Alma
Practice Academy
5-minute daily Rounds, certification tracks, competency profiles. Trains your team without pulling anyone off the floor.
68%
Staff turnover cost per hire
SHRM 2023
Practice Growth
Giselle
Patient Growth Manager
Does the work of · Marketing Coordinator
Active
Giselle owns your pipeline. She tracks every lead, runs your campaigns, warms cold contacts, and reactivates patients who went quiet. Your front desk doesn't follow up — Giselle already did.
Calls every new lead within 60 seconds of form submit
Works your dormant patient list through automated reactivation
Requests Google reviews automatically after every visit
Lead capture and pipeline tracking
Facebook, Google, and Instagram campaigns
Dormant patient reactivation sequences
Speed-to-lead: Voice AI follow-up in under 90 seconds
Reputation management and review requests
"Most practices let leads sit for 4 days before following up. I follow up in 90 seconds. That's why your close rate looks the way it does."
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New leads
47
↑ +12 this week
Close rate
68%
↑ +24pp vs before
Reactivated
9
this month
Sarah K. — Implant inquiry, called 90s agoWarm
Marcus L. — Veneer consult, follow-up #2 sentIn seq.
Priya M. — Reactivated after 8 months coldBooked
Practice Management
Miles
Practice Operations Lead
Does the work of · Office Manager
Active
Miles runs your operations. Schedule gaps, no-shows, recall gaps, front desk bottlenecks — Miles flags them before they cost you and closes them before you notice.
Delivers your Pulse brief every morning before you arrive
Watches KPIs live and flags drops before you notice them
Monitors schedule gaps and sends same-day opening alerts
Schedule optimization and gap filling
No-show prediction and prevention
Automated recall and hygiene outreach
Appointment confirmations — all of them
Daily KPI dashboard — Pulse brief at 7am
"That Tuesday 2pm slot has been empty for three weeks. I've already sent recall to six hygiene patients. Two confirmed this morning."
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No-show rate
7%
↓ was 24%
Chair fill
94%
↑ this week
Confirmations
31
sent today
Miles flagged
3 open slots Thursday afternoon — recall sent to 8 hygiene patients.
Practice Development
Devon
Treatment Coordinator
Augments · Your TC
Active
Devon owns the consult-to-yes moment. He runs case acceptance, surfaces financing options, and follows up on every treatment plan that walked out unsigned.
Builds the case in Narrative before your patient sits down
Presents health pillars chairside across 8 guided scenes
Sends Storybook to the patient’s phone after they leave
Narrative — chairside case presentation app
Treatment plan tracking and follow-up
Financing option surfacing (Cherry, CareCredit)
Unsigned case reactivation sequences
Storybook — patient take-home portal
"That $8,400 implant case from March walked out unsigned. I followed up four times. It closed last Tuesday."
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Acceptance
74%
↑ was 38%
Open plans
12
in follow-up
Recovered
$41K
this quarter
Current presentation
Full arch implant · Phase 1 of 2 · $24,800 total
Marcus T. — $8,400 veneer plan, follow-up #3Due today
Lisa R. — Cherry financing approved, awaiting sig.Hot
James W. — Implant case closed TuesdayWon
Practice Academy
Alma
Training Director
Does the work of · HR Coordinator
Active
Alma trains your team so you don't have to. Onboarding tracks, scripts, SOPs, and role-specific learning paths — every new hire is ready to perform before their first patient.
Tracks every team member’s Rounds training completion
Maintains your SOP library — the playbook stays current
Runs onboarding automatically when you hire someone new
Role-based onboarding tracks (TC, front desk, manager)
Script library and SOP repository
AI role-play simulations for case presentation
Certification tracking and completion reports
Rounds — micro-learning for daily team huddles
"Your new TC starts Monday. I've already built her 30-day onboarding track, loaded her scripts, and scheduled her first three training checkpoints."
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Completion
87%
team avg
Active tracks
4
in progress
Certified
3
staff members
Autumn — Day 12 of 30 · Front Desk Track
Module 4 complete · Script review due tomorrow
Ashwin — TC Certification · 91% score
Final exam passed · Certificate issued
New TC · Onboarding track auto-created
Starts Monday · 30-day track ready
Alma's note
Autumn missed the financing objection script. I've queued a 5-minute Rounds drill for tomorrow's huddle.
Know exactly where you stand.
Then install NextGen.
Then install NextGen.
The assessment is the first step. It takes 15 minutes, costs nothing, and gives you more clarity on your practice than most consultants will in a paid session.
Take the practice assessment →
NextGen
Practice Solutions
AI infrastructure for dental practices. Four agents, one operating system — live in 7 days.
90-day guarantee
© 2026 Cao Consulting LLC · NextGen Practice Solutions · nextgenpractice.org
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Not satisfied after 90 days?
We refund your first month. No questions.
We refund your first month. No questions.