NextGen is the AI operating system for dental practices — four specialized agents that run growth, management, development, and team training, integrated with the PMS and phone system you already use.
Missed calls no one calls back. Treatment plans that die in the inbox. Recall lists that never get touched. New hires who aren’t ramped at 90 days. These aren’t software problems — they’re operational problems. But the tools on the market are dashboards: they tell you what’s broken and ask you to fix it.
NextGen doesn’t hand you a dashboard. It handles the work. Giselle runs the campaigns and voice coverage. Miles runs the KPIs, recall, and the daily brief. Devon runs case presentation. Alma runs onboarding and daily training. They do the job a great team would do — every day, without supervision.
The blend that made NextGen possible: enterprise-scale B2B, in-the-operatory dental ops, and first-principles AI engineering. Jonathan writes the code, talks to the doctors, and signs off on every agent behavior that ships.
Microsoft and Tesla — selling and deploying complex technology into organizations that can't tolerate bad change management.
5+ years running the floor in high-volume Medi-Cal, DSO, and private FFS environments. Clinical Director of Operations at an All-on-X / veneer specialty practice.
Certified in Anthropic, Google, and HubSpot agent architecture. Builds and ships the system himself — no agency middleware between the roadmap and the code.
New-patient acquisition, reactivation, reviews, speed-to-lead, voice AI.
KPIs, daily brief, recall, collections, schedule optimization, lab cases.
Case presentation, Narrative chairside app, Storybook take-home, case acceptance.
Onboarding, Rounds daily training, SOPs, competency tracking, team retention.
The job isn’t to visualize the problem. The job is to handle it. Every NextGen feature has to pass the same test: would a great employee do this work, and would they do it better than software that just reports on it? If the answer is yes to both, we ship it.